HAMIRPUR: Among the NE and hill states, Himachal Pradesh tops the assessment of state portals with 0.69 points while Tripura and Assam follow at second and third places respectively. Manipur is at the bottom in the assessment with 0.22 points.
In the finance sector, Nagaland tops the chart with 0.58 points followed by Himachal Pradesh (0.51) and Manipur (0.46). In labor and employment, Nagaland tops the chart with 0.64 points followed by Manipur (0.53) and Assam (0.30). Nagaland again tops in the education sector with 0.43 points while Assam (0.23) and Meghalaya (0.15) are in second and third spot respectively. Manipur is not included in the assessment due to the unavailability of data.
Manipur has secured the third rank among nine northeast and hills states in the first National e-Governance Service Delivery Index Assessment (NeSDA), a survey that assesses state-wise performance on delivery of government services to businesses and citizens.
On the other hand, the state government has failed to provide adequate data in education, social welfare and environment categories which makes Manipur ineligible for analysis in these categories. The report was published in New Delhi on Saturday.
In the assessment of service portals, Nagaland tops the list with 0.47 points followed by Assam (0.28 points) and Manipur (0.23 points). Sikkim is at the bottom in the assessment with 0.03 points.
Only Nagaland and Assam were assessed in social welfare (including health & agriculture) sector and Nagaland (0.64) outperforms Assam (0.28) in the sector.
The chart in local governance and utility services is topped by Nagaland (0.55) followed by Himachal Pradesh (0.40) and Manipur (0.37). Only Assam was assessed in the environment sector and the state got 0.35 points in the assessment.
Among the major states, at least seven of the top 10 positions on the index have been secured by states that have non-BJP governments at the helm. Bihar has not been considered at all for the rankings as it failed to give adequate data for the assessment. Odisha, Rajasthan, Uttar Pradesh and Tamil Nadu are at the bottom of the list.
The Prime Minister’s home state Gujarat is at the eighth spot—similar to its performance on the Good Governance Index released in December 2019.
NeSDA was a key initiative announced by Prime Minister Narendra Modi in 2018 to push the government machinery towards his promise of ‘minimum government, maximum governance’. It also aimed at pushing up India’s overall performance on the global e-governance index, an important parameter to attract investment.
The index, which also assesses central ministries, has given the top spot to the ministry of health & family welfare, while the second position has been secured by the ministry of human resource development (MHRD) for its SWAYAM education
platform and the National Scholarship Portal. The ministries of agriculture, social justice and empowerment and rural development are among the other top five scorers.
The NeSDA framework assessed all the service portals of states, union territories and central ministries on seven key parameters — accessibility, content availability, ease of use, information security and privacy, end service delivery, integrated service delivery and status & request tracking.
By Yadavindra S Rana